WE ARE HIRING AIRPORT GROUNDSTAFF

About the role

We are looking for enthusiastic, customer-friendly, and responsible Airport Ground Staff to assist passengers and support airport operations. The candidate will be responsible for passenger handling, check-in procedures, boarding assistance, baggage coordination, and providing excellent customer service while ensuring smooth airport operations. Key Responsibilities Welcome and assist passengers at the airport. Perform passenger check-in and boarding pass issuance. Verify passenger identification and travel documents. Assist passengers with baggage check-in and baggage tagging. Guide passengers during boarding and arrival procedures. Handle passenger queries, complaints, and customer service requests. Assist elderly passengers and passengers requiring special assistance. Coordinate with airline staff, security personnel, and airport authorities. Provide information regarding flight schedules, delays, and cancellations. Maintain accurate passenger records and flight documentation. Follow airport safety, security, and operational procedures. Ensure professional behavior and customer satisfaction. Required Qualifications Minimum 12th pass; any degree preferred. Freshers are welcome to apply. Aviation, hospitality, or travel-related qualifications are an advantage. Basic computer knowledge is required. Good communication skills in English. Knowledge of Tamil and other languages is an added advantage. Required Skills Excellent communication and interpersonal skills. Customer service and problem-solving abilities. Professional appearance and positive attitude. Teamwork and coordination. Time management and multitasking. Basic computer and documentation skills. Ability to work in a fast-paced environment. Work Requirements Willingness to work rotational shifts. Flexibility to work night shifts, weekends, and holidays. Ability to stand for extended periods. Ability to handle passengers professionally. Must follow airport safety and security regulations. Salary Salary: As per company norms and experience.

Key Skills