Customer Support Executive

About the role

Customer Service Representative (International Voice Process) Location: Mumbai (Pan Mumbai hiring) Shift: Night shift (rotational) Salary: Up to ₹40,000 per month in-hand About the Role We are hiring Customer Service Representatives for our international voice process. You will handle inbound and/or outbound calls from international customers, resolve their queries, and deliver a great customer experience. Key Responsibilities Handle calls from international customers professionally and courteously Understand customer concerns and resolve them on the first call wherever possible Provide accurate information about products, services, and policies Document call details and actions in the CRM system Meet quality, productivity, and customer satisfaction targets Escalate complex issues to the right team or supervisor Follow company processes and compliance guidelines Requirements Excellent spoken English with a neutral accent Minimum qualification: HSC / Graduate (any stream) Experience: Freshers and experienced candidates Good listening, problem-solving, and typing skills Comfortable working night shifts, rotational shifts, and rotational week offs Basic computer knowledge What We Offer Salary up to ₹40,000 in-hand (based on experience and interview performance) Pick-up and drop facility Rotational shifts and rotational week offs Training provided Growth opportunities into Senior CSR, Team Leader, QA, and Trainer roles [Perform based incentives, PF/ESI, insurance, or other benefits if applicable] How to Apply Send your resume to vibrantzz.hussain@gmail.com WhatsApp - 7045288819 / Call - 9137234426

Key Skills